Knowledge base

Orders & Shipping (2)

Find all your answers to any orders, delivery, payments & returns questions you might have.

Orders/Delivery (11)

• How Soon Will My Order Ship?
• How Can I Track My Order Once It Has Shipped?
• Do You Offer Free Shipping?

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Returns (2)

• Can I Return Products?
• Are Any Products Covered Under Warranty?

Products (2)

Need more information on the products you buy? We have you covered with the most commonly asked questions on all our items.

Top Coats (3)

• Glazed and Lumi Glaze
• Rubber Top 2.0
• Are Glazed and Lumi Glaze suitable for those with HEMA sensitivities?

E-Tools and Lamps (4)

• Portable E-File
• E-Foot File
• Nail Lamp

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Account (2)

Our account section will provide you with answers on how to update account settings, security and password resets.

Login Issues (2)

• Why Can’t I log in to my Account?
• How can I Reset my Password?

Account Settings (3)

• What Kind of Certificate is Required to get a PRO Account?
• How do I Upload my Certificate/Proof of Profession?
• Does The GelBottle Inc sell to Members of the Public?

✨ New Website FAQs ✨ (1)

Everything you need to know about TGB 2.0!

Order Management (6)

• Account Management
• Order Management
• Order Statuses

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