What is a parcel locker?

When your USPS tracking says “Delivered, Parcel Locker,” it means your package has been placed in a secure parcel locker, most likely because you live in an apartment complex or a building with a shared mail area. The USPS delivery person has left a key in your mailbox, which you can use to open the designated parcel locker and retrieve your package. If you do not live in an apartment complex or building with shared mail areas, you should contact your local post office or the company you ordered from to notify them that you did not receive your package, as it may have been delivered to the wrong address.

Why did USPS put my package in a parcel locker?

USPS puts packages in parcel lockers when the package is too large to fit into your mailbox. By using a parcel locker, USPS’ delivery personnel can securely deliver your package without leaving it outside or in an unsecured location.

How long will USPS keep my package in the parcel locker?

The local post office determines how long a package can stay in a USPS parcel locker. Generally, they will keep it there for up to 10 days before returning it to the sender. Some post offices may only keep packages in parcel lockers for 5 days, so it is essential to pick up your packages promptly.

How to get packages delivered to a parcel locker and retrieve it?

When you order something online and have it delivered to your home address, the delivery driver will be instructed to leave the package in the parcel lockers if they are available. They will go to the electronic parcel lockers first, scan the package, and place it in an open parcel locker bin. For private parcel lockers, you will receive an email or SMS informing you of the package’s delivery, which will contain a 4 to 6-digit code to retrieve the package. If it’s a USPS parcel locker, a key will be left in your mailbox, which can be used to open the parcel locker.

How long are packages stored in parcel lockers?

USPS may leave your package in a parcel locker for 5 to 10 days before returning it to the sender. Apartment buildings and property management companies might decide to remove packages from lockers and place them outside if they run out of space, making the packages vulnerable to theft.